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Donor Care Receipts Tips

Akubo Tip: Creating Receipts

Sending receipts or thank you letters to our donors makes them feel valued and appreciated. This establishes a relationship between you and your donor. In Akubo, after adding a donation, you can create a receipt that you can either print or email to your donors.

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Donor Care

The Business Phone Call Etiquette

Ring it thrice Please don’t be too excited to pick up the phone. When receiving a call, let it ring thrice. Your caller will have the time to prepare himself for the conversation and have a quick mental review of the purpose of the call.   Greeting The first thing that your caller should hear […]

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Donor Care

Keeping your Donors Happy

As your organization/ charity grows, it is indispensable to keep building a good relationship with your donors and solicit more supporters of your cause. You sometimes experience donors going away, and it becomes more difficult to re-establish organization’s credibility. In keeping your donors happy and active, here are some ways to do so. Communicate with […]

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Donor Care Features

5 Top Reasons Donors Stop Giving

Donors are the lifeline of all charities and non-profits, providing funding for the different projects they support. Without donors, all non-profits will be in peril. To avoid that, here are the top five reasons why donors stop giving. 1. Feeling that other causes are more deserving The top reason can simply be that donors feel […]